Anyone who has ever tried to change a bad habit knows that it is not easy. Old habits die hard, and even the best-laid plans can quickly unravel in the face of temptation or adversity. This is why it is important to think of change not as a single event, but as a process that unfolds over time.

Cultural change is especially slow and complex, often resistant to direct intervention. But by taking a long-term view, and making small adjustments moment to moment and day to day, we can slowly and steadily move in the right direction.

Over time, these seemingly inconsequential tweaks can have a profound and lasting impact on people, teams, and processes.

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