The COVID-19 pandemic has profoundly impacted every aspect of our lives, including how we work. With the rise of remote work and job disruptions, many individuals have had the opportunity to reflect on their careers and reassess their priorities. Choosing Freedom Over Corporate Life During a recent dinner conversation with an old friend, I was taken aback when he expressed … Read More
How a Mantra of Service Drives Business Innovation and Growth
Everything I learned about service started with my first job working at a grocery store during summers and holidays while I was in high school. The store’s mantra was providing “fast, friendly service”, and everyone practiced it with enthusiasm. On late shifts, I sometimes had to collect large bags of trash and carry them out to a dumpster. It got … Read More
Overcoming bottlenecks in the workplace
Bottlenecks, whether in the form of an individual or a committee, can be a major hindrance to productivity. They often cause delays, create backlogs, and can even lead to the failure of a project. In this post, we’ll explore ways to identify and break through bottlenecks, as well as how to avoid becoming one yourself. When you notice a delay … Read More