Hi, I’m Scott. I’m a growth hacker. I write about big ideas in business, culture, design, and tech. I work with executives, startups, and entrepreneurs on telling their stories. Let’s grow together.
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February 18, 2019From Walter Kiechel’s The Lords of Strategy: “Once you start from the idea that the unit of competitive advantage is not necessarily the corporation, as conventionally defined … it’s like in biology, going from thinking of competition among animals to thinking of competition among genes. The... -
February 17, 2019In order to reframe my perspective on a problem, I will often ask myself how can I complete the same task with half the amount of resources. This may include cutting the budget or the staff assigned to the project in half or reducing the...
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February 16, 2019It's easy to find a replacement. It doesn't matter what it is. You can just buy another one. This mindset has changed the way we see people, places, and things. It impacts relationships. When things are replaceable then their value decreases. We care less about them. Increasing your...
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February 15, 2019Every interaction with a customer--a text, email, call, or meeting--is an opportunity to create value. How you communicate with others is just as important as what you are actually saying. Are you clear, concise, and responsive? Do you give people space and time to respond? Words carry meaning. ...
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February 14, 2019Think for a moment about how you connect with another person. Maybe this is a neighbor or a coworker. How exactly do you speak to them or acknowledge them on a daily basis? Do you treat them with respect and are you concerned with...
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February 13, 2019Creating growth in business is no more complicated than planting and maintaining a garden. Most importantly there is the issue of context. Are you aware of what your environment will support? Are you planting indoors or outdoors? What time of year is it? Next, what are...
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February 12, 2019A pleasant non-answer serves an interesting role in relationships between people. As a general or vague response delivered with a cheery tone or a smile, it can soften bad news. It can keep people in the dark about what you really think. A non-answer...
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February 11, 2019Is it possible to opt out of participating in a recession or economic downturn? Taking a long view and committing to a core set of values can help you avoid calamity. As does being open to new ideas that can help your company develop new...