“Iteration of redesign and need for continual improvement increasingly removes slack and redundancies from the system and makes the interdependencies among the parts more and more pronounced. This is the essence of emerging complexity, which demands a whole new form of leadership—managing interaction and managing those you do not control. Managing upwards requires a paradigm shift and understanding of the sociocultural model, self-organization, and non-linear dynamics.”

“Success comes from a self-renewing capability to spontaneously create structures and functions that fit the moment.”

“Creation of the ability to continuously match the portfolio of internal competencies with the portfolio of emerging market opportunities is the foundation of new business architecture.”