Reducing uncertainty through design is a process of reducing the number of potential outcomes, and their associated risks, by definition and planning.

Design can take many forms, from the layout of a factory floor to the placement of pipes in a building to products and services.

By its nature, design seeks to create certainty where there is none, and to prevent problems before they arise. In an uncertain world, it can be a powerful tool for reducing risk and ensuring success.

Start with looking at the big picture and how your work impacts those around you.