Teaching people to survive for the long term involves building internal systems that enable your organization to be flexible, handle adversity, and continue to generate profit. This may involve promoting active and open communication between customers, employees and the highest levels of your team; giving people space to take part in helping a company build what’s next; and promoting a commitment to excellence.

Functionally, you have figured out how to create products and services that people want to buy and you can shift your focus when the customer’s needs and wants change. Focus too much on one aspect of your company and you may lose sight of another. The organization should be viewed as a system in balance.

Why are people talking about resilience? As people are taking a broader view of organizations and their place in the business ecosystem, they are coming to understand that it is necessary for their survival. Living in an interconnected world demands a different way of looking at and creating growth.

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