Every interaction with a customer–a text, email, call, or meeting–is an opportunity to create value. How you communicate with others is just as important as what you are actually saying. Are you clear, concise, and…
Posts TaggedMarketing
Having Relevance
Think for a moment about how you connect with another person. Maybe this is a neighbor or a coworker. How exactly do you speak to them or acknowledge them on a daily basis? Do you…
A pleasant non-answer
A pleasant non-answer serves an interesting role in relationships between people. As a general or vague response delivered with a cheery tone or a smile, it can soften bad news. It can keep people in…