Introducing new ideas are exciting and people can get overcome with emotion when introducing something new. I find that team members and customers alike can get caught up in what a product or service can do and miss the mark when explaining it to me. I’ve seen peers brief each other on new and well-intended initiatives only to lose the … Read More
Capturing attention
Show me what the future will look like. Offer a vision for what could be. Talk about what may be coming next. Tell me how to get from here to there. Capturing someone’s attention can be as simple as helping them see the world from a different perspective.
Narratives
A narrative is a story or account of events or experiences. It can be real or fictitious. The stories that people tell serve to frame and define how they see themselves and others. Narratives can span across cultures and serve to both bring people together and also divide them. They can shift over time as circumstances change or as people evolve and … Read More