When it comes to building connections, there’s no one-size-fits-all solution. We’re all unique individuals with our set of emotional and social needs, which shape every interaction. This is where emotional flexibility comes into play. It’s the art of adapting to others, responding to their needs, and fostering genuine connections that last. Emotional flexibility doesn’t mean you have to change who … Read More
Intentional words
Effective workplace communication is not about sharing more information, but about being strategic and intentional with your words. Selectivity and clarity are key, as is the ability to listen and adjust as needed. The assumption that more communication is always better is a fallacy. It’s time to think more critically about what we say and how we say it.
Land the plane
At my first job out of college, I made the amateur mistake of providing too much background information when communicating a problem and all the options considered, instead of getting straight to the point. The exec turned to me and said “Land the plane, Jancy!” It was a hard lesson learned, and I realized that executives value solutions more than … Read More