Effective workplace communication is not about sharing more information, but about being strategic and intentional with your words. Selectivity and clarity are key, as is the ability to listen and adjust as needed. The assumption that more communication is always better is a fallacy. It’s time to think more critically about what we say and how we say it.
Land the plane
At my first job out of college, I made the amateur mistake of providing too much background information when communicating a problem and all the options considered, instead of getting straight to the point. The exec turned to me and said “Land the plane, Jancy!” It was a hard lesson learned, and I realized that executives value solutions more than … Read More
The flow of information
Information flow is the lifeblood of any organization, but it’s not just about formal channels and hierarchies. The informal flow of information, as well as the networks that exist within and between teams, can be just as important. Understanding how information flows within your organization is key to unlocking its full potential. Are you tuned in to the informal grapevine? … Read More