Brick by brick, layer by layer, floor by floor, building by building, block by block, and neighborhood by neighborhood. That’s how cities are built. Your relationships with your clients are built similarly, interaction by interaction,…
Browsing CategoryManagement
Managing the Water in Your Organization
A key part of building on or near water is dealing with a high water table. Architects and engineers have multiple ways to address this critical issue, providing a building with a solid foundation and…
Preparing People to Embrace New Ideas
“Thanks for the comment. I’ll make a note of that and get back to you.” Crickets. In fact, I never received a response. The next time I introduced a new idea, I made sure to…