It’s difficult to make something last. With a context that is always changing, people and organizations need to learn to change to survive. A person that starts a journey is often not the same person that finishes it. The process of becoming is ongoing and never ends. The moment that you become fixed is the moment that you start to … Read More
Who you are serving
It’s easy for people to impress their thoughts on to others and imagine what people need to survive. Driven by profit, one can see the potential for almost any kind of product. Static methods of research and analysis are not effective in communicating the full scope of a problem that is always moving. When one takes the view that every … Read More
Process vs. progress
It’s easy to mistake creating a process for making progress. A process can help you define a workflow and add clarity. It’s a step an organization can take to standardize how something should be done and communicate it to others. A process is a snapshot in time. Creating a process can feel like progress and contribute to growth. But, it’s … Read More