Here are thoughts that I’ve assembled for a talk that I’m preparing on creating impact with design: Treat everyone as a customer and with respect. Manners are important. Seek to help others even if you don’t have a clear cut solution ready to provide. This may open up new opportunities. Ask for forgiveness, not for permission. Don’t let processes slow … Read More
Seek understanding before reacting.
What happens when one system collides with another? It depends on how one reacts to the other. Nothing may happen. How do you react when faced with the unknown? I try to seek understanding before taking action. Constant awareness of one’s emotions and surroundings can have an impact on your actions. Not reacting can be just as effective as creating … Read More
Design’s value has become mainstreamed.
Where will new sources of innovation come from in the future? Successful organizations will innovate from within. Scaling up design to effect systemic change is the new challenge.