Business needs to be re-conceptualized as building community. Leaders within this social system serve as facilitators to manage the interactions between the constituent parts. In order to work effectively as a community, people need space, a sense they are contributing, and the capacity to relate to others. Inflexibility can disable an organization.
What if someone does not want to be part of a community? A person may be friendly and sociable, but they appear to not be interested in developing deeper relationships with the members of the group. I have found it helpful at these points to simply go silent, listen, and seek understanding.
Here are a few of the questions that I like to ask clients as I start to work with them: What is your vision? What is your greatest challenge? How do you cope with the unknown? What do you fear? I find that understanding the answers to these questions gives me a deep sense of what drives a leader and … Read More