People are not comfortable with silence.  It’s a void to be filled. Rushing in to fill this space can make you look impatient or sound unprepared. Speaking when the time is right requires active listening and patience.

Developing a strategy


If you know an organization’s structure, the arrangement of its parts and the extent of its reach, then you will start to understand a business’s role within its ecosystem. Developing a strategy without taking in the big picture can cause you to miss opportunities.

Clear purpose

blue sky

Creating for the sake of creating is not the way to do business. Rigor, discipline, and critical thought are used to craft an idea into something with purpose. Making the connection with purpose is the way to add value for your customers. Does your organization or products have a clear purpose?